Below
is a list of frequently asked questions. If you do not see the
answer to
YOUR question, please Contact Us at
icafurniture@bellsouth.net
or 772-873-5010
Please note that liftgate service, a $65.00 value, will be
included free of charge for a limited time only!
1. Are Marble Tops Interchangeable?
We
manufacture these units in our factory overseas. The finished
product is then brought to High Point, NC warehouse from where
it is shipped. No changes are possible. However, a qualified
stone expert in your area can provide you with the marble or
granite of your choice.
2. Are the faucets Interchangeable?
A.
Same as the marble tops, the faucets are pre-selected and safely
packaged inside the vanities, which are, then inside cartons.
It is not possible to either remove or change the faucets. No
credits are allowed.
However, because the faucets are not installed, you may easily
replace them with your own.
3. What is Your Standard Shipping Time?
An order will ship within 24-72 hrs from the time it
is paid, and only 3 - 7 business days to
get to you! And of course, we offer free pick up at our North
Carolina warehouse location. Some of our services may take a
little longer, such as the white glove service, so please call
for details. But don't worry, for those of you in a rush, we can
get you any of our units from this site in as little as 3
business days! (Extra fees apply; please call for details!)
4. How long will the vanities last?
vanity A
We use the finest materials in the construction of our units to
last 25-30 years!
Bat
vanity
Wherever
possible we have installed a 1 ¼” stationary backsplash, felt
inside drawers and shelf behind doors. Please check the
individual listings for details.
5. How Do You Maintain A Brass Sink?
AA
simple mild soap solution and a soft cloth is all you need to
keep them looking beautiful! If you prefer, you may use a mild
brass cleaner every couple of years.
6. Do You Have A Showroom At High Point, NC?
Yes, we do. To visit the warehouse showroom in High Point, NC
only,
please call 336-870-4203. By appointment only.
7. Do You Offer A Choice Of Finishes And Sizes For Your
Units?
ASome
of our units are part of collections with sizes of 36”, 48”, 60”
single sink, 60” double sink, 64”, 67” 72”. Many of which have
matching mirrors and/or matching mirror/hutches. Each unit is
manufactured and warehoused with finishes as shown only and no
changes are possible.
8. What Method of Payments do you Accept?
We
accept Visa, MasterCard, American Express, Discover,
Cashier’s Checks, PayPal, Money
Orders & Personal Checks only.
9. How Much Is Shipping? Can We Use our Trucking Company?
Shipping charges are calculated by weight and destination zip
code. You pay exactly what it costs us. Contact us with your
selection for an immediate quote. You are welcomed to use your
own trucking company. Please
note that liftgate service, a $65.00 value, will be included
free of charge for a limited time only!
10. How Much Assembly Is Required?
All
units are completely assembled except the faucets. They are
shipped in large cartons.
11. What if My Shipment Arrives Damaged?
It
is very important to inspect the items upon delivery. If you
find damage, refuse the item, make a very clear
and
specific note on the delivery ticket for the reason why and call
us immediately, preferably
While
the driver is still there.