Terms and Conditions

PLEASE READ THE FOLLOWING TERMS AND CONDITIONS OF USE CAREFULLY BEFORE USING THIS WEBSITE. All users of this site agree that access to and use of this site are subject to the following terms and conditions and other applicable law. If you do not agree to these terms and conditions, please do not use this site.


Copyright
The entire content included in this site, including but not limited to text, graphics or code is copyrighted as a collective work under the United States and other copyright laws, and is the property of ICA Furniture. The collective work includes works that are licensed to ICA Furniture. Copyright 2015, ICA Furniture ALL RIGHTS RESERVED. Permission is granted to electronically copy and print hard copy portions of this site for the sole purpose of placing an order with ICA Furniture or purchasing ICA Furniture products. You may display and, subject to any expressly stated restrictions or limitations relating to specific material, download or print portions of the material from the different areas of the site solely for your own non-commercial use, or to place an order with ICA Furniture or to purchase ICA Furniture products. Any other use, including but not limited to the reproduction, distribution, display or transmission of the content of this site is strictly prohibited, unless authorized by ICA Furniture. You further agree not to change or delete any proprietary notices from materials downloaded from the site.


Trademarks
All trademarks, service marks and trade names of ICA Furniture used in the site are trademarks or registered trademarks of ICA Furniture


Warranty Disclaimer
This site is provided "as is" and without warranties of any kind, whether express or implied. To the fullest extent permissible pursuant to applicable law, ICA Furniture disclaims all warranties, express or implied, including, but not limited to, implied warranties of merchantability and fitness for a particular purpose and non-infringement. ICA Furniture does not represent or warrant that the functions contained in the site will be uninterrupted or error-free, that the defects will be corrected, or that this site or the server that makes the site available are free of viruses or other harmful components. ICA Furniture does not make any warrantees or representations regarding the use of the materials in this site in terms of their correctness, accuracy, adequacy, usefulness, timeliness, reliability or otherwise.
All vanity cabinets, sinks, and faucets carry a 1 year limited warranty against manufacturer defect. All showers carry a 2 year limited warranty for parts and against manufacturer defects, except for electrical - which carries a 6 month limited warranty. Warranty does not apply to normal wear and tear, fading from sun or heat, or moisture or hard water damages. Shower warranty is void if not professionally installed. Customer is responsible for all local and state requirements regarding plumbing code, installation, and inspection. Customer must keep all original packaging materials, including pallet, for at least thirty (30) days. Some states do not permit limitations or exclusions on warranties, so the above limitations may not apply to you.


Limitation of Liability
ICA Furniture shall not be liable for any special or consequential damages that result from the use of, or the inability to use, the materials on this site or the performance of the products, even if ICA Furniture has been advised of the possibility of such damages. Applicable law may not allow the limitation of exclusion of liability or incidental or consequential damages, so the above limitation or exclusion may not apply to you.


Typographical Errors
In the event that a ICA Furniture product is mistakenly listed at an incorrect price, ICA Furniture reserves the right to refuse or cancel any orders placed for product listed at the incorrect price. ICA Furniture reserves the right to refuse or cancel any such orders whether or not the order has been confirmed and your credit card charged. If your credit card has already been charged for the purchase and your order is cancelled, ICA Furniture shall issue a credit to your credit card account in the amount of the incorrect price.


Shipping
Standard free shipping is defined as a delivery that does not include purchases brought inside your home, office, or brought up any steps ("curb-side"). Standard free shipping applies to 48 contiguous United States only, with exceptions. Shipments to: Idaho, Montana, Oregon, Washington State, Wyoming, and NY Metro area (including Long Island, Staten Island, and Manhattan) may be subject to a shipping surcharge. NY Metro area consists of the Five Burroughs and Long Island, including the counties of: Kings, New York, Bronx, Richmond, Queens, Nassau, and Suffolk; with the zip code ranges of 10000-10499 and 11000-11999.
We ship to manned residential and commercial addresses only, all shipments must be inspected and signed for. We do not ship to APO/FPO or PO Boxes. A tracking number will be provided to you the following business day after your order leaves the warehouse to facilitate a delivery appointment. Orders normally take 1 to 3 business days to process before shipment release, and 3 to 10 business days for delivery. Circumstantially, some orders may take up to 10 days or more to process; please contact us if you do not receive shipment confirmation after 4 days (unless a "hold" is requested or the purchase includes a pre-order item.) Multiple item orders than include a pre-order (or backordered) item will be held for shipment release until all items are available to ship together at once, unless requested and arranged. Residential deliveries require a scheduled appointment with the shipping company/carrier and must be arranged within 5 days of being contacted by carrier. All deliveries will be within standard hours M-F, 8-6 - and will be subject to carrier "delivery time windows." Please provide two contact phone numbers with your order. Free 90 day HOLD available for all orders; we can store your purchase in our warehouse until you are ready. Please provide notes on order, or send email requesting your shipment be delayed or held until you are ready to receive. Orders must be "put on hold" before shipment release from our warehouse. Storage charges of $25 to $50 per month will apply after 90 days for each item.
Shipping charges MAY APPLY to several difficult shipping points, such as: harbor points, remote areas, indirect points, steep locations or mountains, keys and islands, and inaccessible or unpaved roads, mountainous regions, and parts of California.
Shipping CHARGES WILL APPLY for these deliveries: missed delivery appointments/re-delivery sheduling, change of delivery address (after order has shipped), non-standard delivery day/time requested by customer, delayed delivery scheduling after order has shipped (i.e. - incorrect or disabled phone numbers, failure to call back carrier to schedule delivery, other circumstances where order is put on hold with shipping company/carrier for over five days) construction sites, Saturday deliveries (if applicable), schools, expo centers (incl. fairs/amusement parks), churches, storage units, military bases, mines, NY garment district, farms, parks, country clubs, high traffic shipping terminal hubs, and other limited access or special delivery locations. For additional delivery options please contact us.

Deliveries
We experience very few problems with shipping damages because we package extremely well. However, you must still inspect shipment before the driver leaves; especially for broken glass or damaged stone. If someone will be accepting the shipment on your behalf, have that person check for broken glass (showers and mirrors) and/or for damaged stone (marble or granite vanity tops). Your items will be secured in cartons and strapped down to a large wooden pallet. If there are obvious outer damages to the shower crating, please open and inspect the internal contents. For vanities, check the tops and corners of cartons and open cartons to check stone tops. If your cartons are not on a pallet, inspect all items thoroughly and contact us. If you find damages beyond repair or broken glass, simply refuse the damaged carton(s) and contact us immediately (keep undamaged items/cartons). Make a very clear note why you are refusing the item on the delivery receipt (i.e. - Refused due to broken glass, forklift holes, corner marble broken, legs/feet crushed, etc.) BE VERY DETAILED when describing damages to outer carton; note any tears, rips, or damages that have been re-taped or covered. Also detail area of inner damages in respect to outer carton damage, if any. Do not accept goods and sign “subject to inspection”, no transportation company will accept a claim on this basis and we will not be able to help with problems thereafter. For minor problems (like missing pull or knob, small scratch, missing shelf,) keep item and clearly notate issues on delivery receipt. If, for any reason, the driver will not let you inspect at time of delivery; then make a clear note on the delivery receipt (Driver would not let me inspect for damages at time of delivery, even though we heard broken glass ‐ or "not allowed to inspect") and contact us immediately ‐ make sure to note all signs of wear and damage to outer carton before signing; snapping photos of the items before inspection is the preferred method of taking delivery. If unable to inspect ‐ and noted properly on delivery receipt ‐ you must notify us of any damages within 24 hours of taking delivery. If you accept the goods and sign "Received in Good Condition" we will not be able to help you.
If you refuse a delivery that is not damaged (i.e. ‐ changed mind, buyer's remorse, not allowed to open and inspect, truck cannot get down road, etc.) ‐ your order will be subject to our standard cancellation policy and applicable fees.

Orders & Cancellations
All orders subject to a minimum 20% cancellation/restocking fee for unopened/unused items; and a minimum 30% restocking fee will apply for opened/repackaged items - plus all incurred shipping costs if order shipment has left our warehouse. All third party name brands - like Whitehaus, EAGO, Ariel, And Alfi are subject to a 35% to 40% restocking fee. Returns for unused, undamaged items are at the sole discretion of ICA Furniture and must be authorized. Returns for used or installed items are not allowed. We will not accept any return shipments or warehouse drop-offs without an authorization. Furthermore, your returned item will be opened and inspected for prior use, attempted installation, and damages. If your return item is found to be less than perfect, additonal return charges may apply. Canadian Import Duties and Taxes (GST/PST/HST) are not included, and are the responsibility of the customer/consignee. Many items are manufactured outside of the US. Consignee is responsible for delivery inspection procedures upon arrival. Damaged items must be notated and/or refused at delivery - and reported to us within 24 hours of delivery. No refunds or exchanges after the 24 hour window.


Term; Termination
These terms and conditions are applicable to you upon your accessing the site and/or completing the registration or shopping process. These terms and conditions, or any part of them, may be terminated by ICA Furniture without notice at any time, for any reason. The provisions relating to Copyrights, Trademark, Disclaimer, Limitation of Liability, Indemnification and Miscellaneous, shall survive any termination.


Notice
ICA Furniture may deliver notice to you by means of e-mail, a general notice on the site, or by other reliable method to the address you have provided to ICA Furniture.


Miscellaneous
Florida shipments are subject to 6% sales tax. Actual products may be slightly different than photo representation. Because our vanities and linen cabinets are hand crafted and assembled, dimensions for each product will vary; allow for a one-inch (1") variation of measurements for each side of cabinet in relation to the dimensions shown on the product complete details page. Since our marble and granite tops are natural stone, no tops will be identical; such as for his-and-her bath rooms. Service options for inspection and selection of close-match tops are available upon request, for a fee.
Your use of this site shall be governed in all respects by the laws of the state of Florida, U.S.A., without regard to choice of law provisions, and not by the 1980 U.N. Convention on contracts for the international sale of goods. You agree that jurisdiction over and venue in any legal proceeding directly or indirectly arising out of or relating to this site (including but not limited to the purchase of ICA Furniture products) shall be in the state or federal courts located in Broward County, Florida. Any cause of action or claim you may have with respect to the site (including but not limited to the purchase of ICA Furniture products) must be commenced within one (1) year after the claim or cause of action arises. ICA Furniture's failure to insist upon or enforce strict performance of any provision of these terms and conditions shall not be construed as a waiver of any provision or right. Neither the course of conduct between the parties nor trade practice shall act to modify any of these terms and conditions. ICA Furniture may assign its rights and duties under this Agreement to any party at any time without notice to you.


Use of Site
Harassment in any manner or form on the site, including via e-mail, chat, or by use of obscene or abusive language, is strictly forbidden. Impersonation of others, including a ICA Furniture or other licensed employee, host, or representative, as well as other members or visitors on the site is prohibited. You may not upload to, distribute, or otherwise publish through the site any content which is libelous, defamatory, obscene, threatening, invasive of privacy or publicity rights, abusive, illegal, or otherwise objectionable which may constitute or encourage a criminal offense, violate the rights of any party or which may otherwise give rise to liability or violate any law. You may not upload commercial content on the site or use the site to solicit others to join or become members of any other commercial online service or other organization.


Participation Disclaimer
ICA Furniture does not and cannot review all communications and materials posted to or created by users accessing the site, and is not in any manner responsible for the content of these communications and materials. You acknowledge that by providing you with the ability to view and distribute user-generated content on the site, ICA Furniture is merely acting as a passive conduit for such distribution and is not undertaking any obligation or liability relating to any contents or activities on the site. However, ICA Furniture reserves the right to block or remove communications or materials that it determines to be (a) abusive, defamatory, or obscene, (b) fraudulent, deceptive, or misleading, (c) in violation of a copyright, trademark or; other intellectual property right of another or (d) offensive or otherwise unacceptable to ICA Furniture in its sole discretion.


Indemnification
You agree to indemnify, defend, and hold harmless ICA Furniture, its officers, directors, employees, agents, licensors and suppliers (collectively the "Service Providers") from and against all losses, expenses, damages and costs, including reasonable attorneys' fees, resulting from any violation of these terms and conditions or any activity related to your account (including negligent or wrongful conduct) by you or any other person accessing the site using your Internet account.


Third-Party Links
In an attempt to provide increased value to our visitors, ICA Furniture may link to sites operated by third parties. However, even if the third party is affiliated with ICA Furniture, ICA Furniture has no control over these linked sites, all of which have separate privacy and data collection practices, independent of ICA Furniture. These linked sites are only for your convenience and therefore you access them at your own risk. Nonetheless, ICA Furniture seeks to protect the integrity of its web site and the links placed upon it and therefore requests any feedback on not only its own site, but for sites it links to as well (including if a specific link does not work).